Delivery Information
We want to be upfront about delivery so you know exactly what to expect.
All orders are processed and dispatched within 1–3 business days. Once shipped, UK delivery typically takes 7–15 business days. You'll receive a tracking number by email as soon as your order is on its way.
Please note that during busy periods (such as sale events or holidays), processing may take a little longer. We appreciate your patience.
Returns & Exchanges
We want you to love what you ordered. If you're not completely happy, we accept returns within 30 days of delivery.
To be eligible for a return, items must be:
- Unworn and unwashed
- In their original condition with tags attached
- Free from perfume, makeup, or damage
How to return: Email us at Hello@blossomoutlet.co.uk with your order number and reason for return. We'll reply within 1–2 business days with instructions.
Refunds are processed back to your original payment method within 5–10 business days of us receiving the returned item.
Return postage is the customer's responsibility unless the item is faulty or incorrect.
Exchanges: We don't currently offer direct exchanges. Simply return your item and place a new order for the correct size or colour.
Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 7 days of delivery at [your email] with a photo and your order number. We'll sort it quickly.